Privacy Policy

1. Content

a) Every time a customer (“you” or “Customer”) accesses the website (“Website”) of Meteca SA, Via alla Torre 2, 6850 Mendrisio, Switzerland (“METECA”), he or she discloses certain personal data. Therefore, we kindly ask you to read this Privacy Policy carefully. This Privacy Policy regulates the manner in which your personal data is collected, stored and processed by METECA. This Privacy Policy may be updated from time to time and is valid in the version at the moment of access to the Website.

b) Statutory data privacy regulations, in particular the Swiss Federal Act on Data Protection (FADP), will apply in addition to this Privacy Policy.

2. Processing of Personal Data

a) To the extent you are using any e-commerce service available on our Website for a purchase of METECA products, you may transmit personal data (“Data”) to METECA and/or to service providers engaged by METECA (e.g. distribution and logistical partners). Such Data may include your name, home and delivery address, phone number, e-mail address, credit card and banking information as well as the products selected and purchased by you. Furthermore, the date and time of access, the name and address of the accessed website, your device’s IP address, the URL from which you have accessed the Website, transmitted data volume, as well as information on type and version of the browser you are using may be logged.


b) If you disclose Data pertaining to the names of third parties to METECA, you are responsible for the third parties’ consent and for the accuracy of the information provided. METECA assumes no responsibility for the disclosure and/or accuracy of these third-party data.


c) METECA requires your Data for the purpose of processing orders, for customer care, technical administration and for its own marketing purposes. We reserve the right to securely store your credit card information. This will allow you to automatically make new purchases and one click payments later on without having to re-enter your credit card information. Your Data will only be disclosed to third parties if and to the extent it is required for the services provided through the Website, for the appraisal of creditworthiness, for the conclusion of a contract with a third-party provider arranged for by METECA or for the processing of orders, or if and to the extent you have given your prior consent. Such third parties consulted by METECA are contractually required to process your Data only to the extent to which METECA is permitted to process your Data itself and such third parties must guarantee the same data privacy. METECA will only collect, store and process your Data lawfully, in good faith, proportionally and for the purposes mentioned in this Privacy Policy.


d) METECA will not make your Data available to any recipients that are domiciled in countries outside of Switzerland and that do not provide for adequate data protection, unless METECA enters into appropriate contractual arrangements with such foreign recipients. e) METECA ensures appropriate data privacy in compliance with statutory requirements. In particular, METECA protects the Website and all other systems using your Data in an appropriate manner by means of technical and organisational measures against loss, destruction, access, modification or divulgence of your Data by unauthorised third parties. f) METECA reserves the right to save your Data as long as there is a legitimate reason for it until you request their deletion in writing. Statutory data retention requirements remain reserved.

3. Cookies

a) This Website uses “cookies”. Cookies are small text files sent by the corresponding web server to the Customer’s browser upon first visit of the Website and saved onto the Customer’s device or in the cache of the browser. When the same device accesses the Website the next time, the browser checks whether a corresponding cookie is already available. The browser then sends the data saved in the cookie back to the web server. That way the web server can detect whether the browser has already visited the respective Website.


b) The data collected with the help of cookies are merely used by METECA to improve its services and to anonymously analyse the usage of the Website. There is no other use of the data, nor are the data under any circumstances used to identify you personally.


c) You can set your browser not to save any cookies of this Website on your hard disk, or have your browser delete the cookies already saved on your device respectively. However, you should bear in mind that by doing so you may no longer be able to use all the provided functions of the Website in full. The procedure to change the browser settings vary from browser to browser. Information on how to modify or define your browser settings can be found in the “Help” menu of each browser.

4. Google Analytics

a) This Website uses Google Analytics, a web-analysing service by Google Inc., 1600 Amphitheatre Parkway, Mountain View, California 94043, USA (“Google”). Google Analytics uses so-called “cookies”, i.e. small text files saved on the computers of Customers and allowing the analysis of web usage. The information created by this cookie regarding the usage of this Website (including the IP addresses) is sent to, and saved onto, a Google server in the USA. If you activate IP-anonymity on this Website, within Member States of the European Union or other parties to the Agreement on the European Economic Area your IP address will be shortened by Google beforehand. Only in exceptional cases will the full IP address be transferred to a Google server in the USA and truncated there. Google will use this information to analyse the usage of the Website, compile reports on the web traffic for the Website owners and provide other services related to the usage of the Website and the Internet. Furthermore, Google will send this information to third parties only if required by law or if third parties will process this information on behalf of Google. The IP address disclosed by the Customer’s web browser in the context of Google Analytics will not be merged with all the other data compiled by Google.


b) A specific setting of their web browser allows Customers to prevent cookies from being saved; however, they are reminded that that they will no longer be able to use all the functions of the Website in full. Furthermore, Customers can prevent the capture of the data created by the cookies and related to their usage of the Website (including their IP address), as well as the processing of the data by Google, by downloading and installing the following browser plugin available at the link below:


c) By using this Website, you agree to the processing of your Data collected by Google in the manner described above and for the aforementioned purpose.

5. Owner of the Data File

Meteca SA, Via alla Torre 2, 6850 Mendrisio, Switzerland, is the owner of the Data file.

6. Right of Access to and Correction of Data

Pursuant to statutory provisions, you have a right of access to and/or correction of the Data held about you free of charge and without giving reasons. A request for access or correction is to be sent in writing or by e-mail, accompanied by a copy of a document identifying you, to the following address:

Meteca SA
Via alla Torre, 2

6850 Mendrisio